Trainsigma

Shipping Policy

Introduction

This Shipping Policy outlines our processes for handling orders, delivery times, and logistics for physical products.

Order Processing

Orders are handled after payment confirmation. High demand periods or holidays might cause minor processing delays.

Delivery Choices

We team up with dependable couriers and postal services providing secure delivery and tracking options.

Estimated Delivery Durations

Domestic delivery typically takes 5–14 business days, while international delivery may take 10–21 days, based on regional processing.

Shipping Limitations

Certain regions have restrictions on specific items. Customers should confirm that their shipping information is correct and valid.

Handling Lost or Damaged Parcels

If a package is lost or damaged, contact us promptly. We will collaborate with the carrier to resolve this.

Customs and Import Charges

International orders might incur customs or tax charges, which are the recipient’s responsibility.

Acknowledging Delivery

Once the carrier confirms delivery, responsibility shifts to the customer.

Policy Revisions

We may amend this policy as needed. The latest version will always be available here.