Trainsigma

Refund Policy

Introduction

This Refund Policy explains our process for handling refund requests, ensuring fairness and consistent service.

Refund Qualifications

Refunds may apply in cases of billing errors, duplicate charges, or verified service failures. Other requests are evaluated individually.

Non-Refundable Instances

Certain digital products or completely delivered services are non-refundable. Users should review details before purchasing.

Refund Procedure

Refund requests must include transaction details and a clear rationale. Approved claims are refunded to the original payment method.

Partial or Conditional Refunds

Partial refunds might be provided for incomplete or unused services. Conditional refunds rely on specific case criteria.

Resolving Disputes

For disagreements, relevant evidence should be supplied. We aim for fair outcomes through thorough communication.

Refund Timeline

Approved refunds usually take 5–10 business days, though delays may occur due to payment provider processes.

Limitations and Exceptions

Refunds aren't granted for misuse, fraud, or breaches of service terms. All final decisions are decisive.

Policy Modifications

This policy may be revised as needed. The current version will always be displayed here.